1. Who We Are
Delight Films is committed to protecting your privacy and personal data. This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal information in compliance with the UK GDPR, EU GDPR, and applicable US privacy laws.
2. Personal Data We Collect
We may collect the following types of personal data:
a) Information you provide
Name
Email address
Phone number
Wedding date, venue, and event details
Messages sent via contact or booking forms
b) Automatically collected data
IP address
Browser type and device information
Pages visited and usage data
Cookies and similar technologies
3. How We Use Your Personal Data
We use your data to:
Respond to enquiries and provide quotes
Manage bookings and deliver videography services
Communicate before and after your event
Improve our website and services
Meet legal and accounting obligations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR / UK GDPR)
We process your personal data under the following lawful bases:
Consent – when you submit a form or accept cookies
Contract – to provide services you request
Legitimate interests – to operate and improve our business
Legal obligation – for tax or legal compliance
5. Data Retention
We retain personal data only for as long as necessary:
Enquiry data: up to 12 months
Client data: up to 7 years for legal and accounting purposes
Marketing data: until consent is withdrawn
6. How We Protect Your Data
We use appropriate technical and organizational measures to protect your data, including secure hosting, password protection, and limited access.
7. Sharing Your Data
We may share your data only with trusted third parties such as:
Website hosting providers
Email and communication services
Analytics providers (e.g. Google Analytics)
These providers process data only on our instructions and in compliance with data protection laws.
8. International Data Transfers
Some third-party services may store data outside the UK or EU (e.g. in the US). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
9. Your Rights
UK & EU (GDPR / UK GDPR)
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with your local data protection authority (e.g. ICO in the UK)
United States (including CCPA-style rights)
You may have the right to:
Know what personal data we collect
Request deletion of your data
Opt out of data sharing (if applicable)
Not be discriminated against for exercising your rights
To exercise any rights, contact us at the email above.
10. Cookies Policy
What are cookies?
Cookies are small text files stored on your device to help websites function and analyze usage.
Cookies we use
Essential cookies – required for website functionality
Analytics cookies – help us understand website usage
Preference cookies – remember your settings
Cookie consent
Where required by law, we use a cookie consent banner allowing you to accept or reject non-essential cookies.
You can also manage cookies via your browser settings.
11. Third-Party Links & Embedded Content
Our website may include embedded content or links (e.g. Vimeo, YouTube, Instagram). These third parties have their own privacy policies, and we are not responsible for their practices.
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
13. Contact
If you have questions about this policy or your personal data, please contact:
Delight Films
Email: info@delightfilms.pt
